SHIPPING & DELIVERY

🌍 Worldwide Shipping (with exceptions)

All packages shipped out will be via a trackable method. Once our shipping company forwards the tracking number to us, we will send it to you by email. Please see below for the estimated shipping times to your country or region.

🚫 We do not ship to the following countries:

Haiti; Kyrgyzstan; Madagascar; Mauritius; Bangladesh; Nepal; Nicaragua; Swaziland; Jamaica; Zambia; Ecuador; Peru; Bolivia; Chile; Argentina; Uruguay; Egypt; Sudan; Libya; Algeria; Angola; Bahamas; Benin; Belize City; Burundi; Dominican Republic; Gambia; Grenada; Cuba; Palestine; Paraguay; Guatemala; Reunion; The Commonwealth of Puerto Rico; Hawaii; Alaska; Guadeloupe; Martinique; and French Guiana.

📦 Estimated Shipping Times

  • United States, Canada, Mexico: 7–12 business days

  • United Kingdom, Ireland, Germany, Spain, Portugal, France, Latvia, Estonia, Lithuania, Poland, Czechia, Slovenia, Slovakia, Hungary, Romania, Bulgaria, Switzerland, Belgium, Italy, Greece, Norway, Sweden, Denmark, Finland, Netherlands, Georgia: 7–12 business days

  • Korea, Taiwan, China, Japan, Singapore, Malaysia: 10–15 business days

  • Australia, New Zealand: 10–15 business days

  • Brazil, Venezuela, Philippines, Indonesia, India, Turkey, Kazakhstan, Israel, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, Kuwait: 10–20 business days

  • Lebanon, Colombia, South Africa: 15–30 business days

All timeframes mentioned are business days (Monday through Friday, excluding holidays).

⚠️ Important Notes

Please note that all estimated shipping times are based on normal conditions. During high-volume seasons (such as holidays), delays may occur. Customs inspections in some countries may also take longer, affecting delivery times.

Unforeseen delays may result from:

  • High carrier or customs volumes

  • Incomplete or inaccurate shipment information

  • Public holidays or peak seasons

  • Receiver unavailability or refusal

Custom taxes and import duties are not included in the item price. These charges vary by country and are the buyer’s responsibility.

⚡ Express Shipping (6–13 business days)

Express delivery via DHL, FedEx, Aramex, UPS, or equivalent is available.

If you would like to upgrade to express shipping, please email us immediately after placing your order at support@nickapparel.com.
We’ll respond with a quote and invoice for payment.
Express shipping costs around US$30–$50 per item, depending on your country.

Please note: delivery times increase annually in November–December due to carrier overloads. Be patient during these months.

🕒 Order Processing Times

Processing time must be added to shipping time to calculate total delivery time.
Processing takes 3–5 business days for quality checks, packing, label printing, and dispatch.

Most orders ship within 1–2 business days, but can take up to 5 business days during holidays or major sales.

❌ Order Cancellations

Orders cannot be canceled once processing begins.
If you wish to cancel, please email support@nickapparel.com within 1 hour of placing your order. After that, cancellation is unlikely.

🚫 Undeliverable or Refused Packages

Packages refused, unclaimed, or returned due to incorrect addresses are not our responsibility.
A 30–50% restocking and shipping fee may apply.
Please double-check your shipping details before checkout.

We cannot reroute a package once shipped. If your parcel goes missing in transit, notify us immediately so we can file a claim with the carrier.
Nick Apparel reserves the right to charge a re-shipment fee.

📦 Separate Shipments

If any items are missing from your package, don’t worry — we sometimes ship in multiple packages due to weight or stock location.
Simply email support@nickapparel.com, and we’ll verify it for you.

🧭 Lost Parcels

Nick Apparel is not responsible for lost, stolen, or delayed packages.
If your package has not arrived after 75 business days, please obtain proof from your local post office stating that no package from our address has been received. Once confirmed, we’ll send a replacement.

🔍 Order Tracking

When your order ships, you’ll receive an email with your tracking number.
If more than 6 business days pass without this email, please contact us at support@nickapparel.com.

📬 Delivered But Not Received

If the tracking system shows your order as delivered but you have not received it, please contact the shipping carrier directly.
Nick Apparel is not responsible for delivered but unreceived orders.
Shipping fees will not be refunded for undeliverable or returned packages.

Returned packages may be destroyed or lost in transit, as return postage is not prepaid. If we do receive your return, additional fees will apply.

🌐 Fulfillment Locations

All orders are fulfilled directly from our international partners in Turkey, Hong Kong, and China, allowing us to offer you the best prices on quality products.

Once an order is successfully placed, you will receive an automated confirmation email stating that your order is awaiting fulfillment — meaning it’s queued for shipment.